FAQ

Q: How long does shipping take? A: Orders are processed within 1–3 business days and delivered within 5–10 business days. You'll receive a tracking number once your order ships.

Q: Is this product safe to use? A: Yes — the PrimeLives ClearNail Pro uses non-invasive dual wavelength blue light technology. It is painless, chemical free, and designed for safe home use.

Q: How do I use the ClearNail Pro? A: Simply clip the device onto your nail, press the button, and let it run for 7 minutes. Use twice daily for best results. The device shuts off automatically when the session is complete.

Q: How long before I see results? A: Most users begin noticing visible improvement within 3–6 weeks of consistent use. Results may vary by individual.

Q: Can I return this? A: Yes — we offer a 30-day satisfaction guarantee. If you're not happy with your purchase contact us and we'll make it right.

Q: Can I use it on both fingernails and toenails? A: Yes — the ClearNail Pro is designed for use on both fingernails and toenails.

Q: How do I charge the device? A: The ClearNail Pro charges via Type-C cable which is included with your purchase. A full charge provides multiple sessions of use.